Shipping and Handling
Once you receive your receipt your order will be processed within 2 business days and will usually arrive within 1-3 business days with free shipping via USPS Priority Mail.
Digital copies are included with every package and are always available for immediate download when logged in under “my account” and attached in your email receipt.
Returns and exchanges
If for any reason you are unsatisfied with your purchase, email us and we’ll make it right.
Certificates and IDs
Since certificates and ID cards are custom printed, they cannot be returned or exchanged. If you notice you made a mistake filling in your information, please email us as soon as possible to make the correction before your order is processed.
Digital packages
Digital packages are non-refundable. If you made a mistake filling out your information online, please email us and we will be happy to work with you to correct it free of charge.
packages and accessories
We only offer premium quality vests and accessories, but if anything does not meet your expectations, please email us within 30 days of placing your order and we’ll do our best to make it right. We offer partial returns on packages for items that are not digital or customized. We stand behind our products 100%.